Finds the lead on its own
Open a lead and the popup already knows which one you are on, including when Bitrix24 switches records without reloading the page.
Chrome extension · Open source
Every comment on a lead, accounted for.
Your agents get a fast way to comment on Bitrix24 CRM leads without leaving the page. You get a record of it. Every comment is routed through a backend you run, checked against your rules, and written to an audit log that cannot be edited afterwards.
- MIT licensed
- You host the backend
- Any Bitrix24 portal
Lead 4821 · Northwind Logistics
Comment Manager
CONNECTED
- Lead
- 4821
- Portal
- acme.bitrix24.com
Spoke with procurement. Renewal moved to Q3, budget
confirmed
4,921 left
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Audit trail
Created by a.mehta
Edited by a.mehta
What it does
A comment box is easy. The record behind it is the point.
Four things the extension handles so your team does not have to think about them.
Rules an agent cannot route around
Length limits, per agent rate limits, and duplicate detection are enforced on the server, not in the browser where they could be skipped.
An audit log nobody can edit
Every create, edit, delete, and rejected attempt is recorded with the agent, portal, and lead. A database trigger blocks changes to it, and comment text is stored only as a hash.
Your portal, your server
Works on any Bitrix24 domain, including your own and self hosted installations. The extension talks only to the backend you point it at. Nothing passes through us.
How it works
Three steps, once.
After setup your agents carry on exactly as they did before.
Run the backend
Register an application on your Bitrix24 portal, copy the example
environment file, and run docker compose up -d. That
brings up the backend and its database together. The setup guide
walks through the Bitrix24 side in full.
Point the extension at it
Install from the Chrome Web Store and enter your backend URL once. Nothing is compiled in, so the same build works for every team.
Comment from the lead page
Agents write comments in the popup. Each one lands on the Bitrix24 timeline and in your audit log, or is rejected with a reason that is recorded too.
Hosting
Run it yourself, or wait for us to run it.
Only one of these is open today. We would rather say so than take a sign up for something that does not exist yet.
Available now
Self-Hosted
Your server, your database, your Bitrix24 application. Comments and the audit log never leave your infrastructure, and nothing reaches us. Free and unlimited, and that is not a trial.
Not open yet
Cloud-Hosted
We run the backend, you paste in the URL we send you. Nothing to deploy and no server of your own to keep alive.
It needs a Bitrix24 application published for every portal rather than one registered per portal, which is their review process and not our timeline. We are gauging interest first, which is what the form below is for.
Free
$0
- 1 portal, up to 5 agents
- 1,000 comments a month
- 90 days of audit history
Team
$19 /mo
- 3 portals, up to 25 agents
- 10,000 comments a month
- 12 months of history
- CSV export
Business
$49 /mo
- Unlimited portals and agents
- Unlimited comments
- 3 years of history
- Priority support
Indicative, and only for the hosted plans if they open. Self hosting stays free and unlimited, and always will. Everything a hosted plan would run is the same code as the public repository, so there is nothing to be locked into: export your audit log and self host at any time.
Free, and yours to run.
MIT licensed and open source. Read every line before you deploy it, change what you need, and keep your CRM data on your own infrastructure.
Who builds this
The people on the other end of that form.
Built and maintained by PalWorks, an experienced Bitrix24 partner working out of Abu Dhabi, UAE and Madurai, India.
Bitrix24 is most of what we do. This extension came out of a real deployment rather than a spare afternoon, which is why the audit log and the authorization chain are the parts with the most care in them.
None of that changes the licence: the code is MIT, it runs entirely on your own infrastructure, and it needs nothing from us.
- Bitrix24 Implementation, migration, custom applications, REST integrations and portal automation
- eCommerce software Storefronts, order and inventory systems, payment and logistics integrations
- AI agents and workflows Agents that do real work inside your existing systems, rather than another chat window beside them
Talk to us.
Something broken, a question about setup, or a project you want built. Tell us what happened and we will reply by email. A screenshot or a log makes a bug report faster. If you would rather work in the open, the issue tracker is on GitHub.